About HPUY

Who We Are

HPUY is an online store for appliance replacement parts. HPUY-branded parts are offered as compatible replacements.

Appliance brand names and replacement part numbers identify compatibility references; they do not establish that a part is made or authorized by the appliance manufacturer.

Before Ordering

Before ordering, compare your appliance model number and the part number with the item’s compatibility information.

★ Check Compatibility

Compare the appliance model and part number before ordering. Send compatibility questions through our Contact page.

🚚 Shipping Information

Review our Shipping Policy before ordering for processing and delivery estimates, destination eligibility and available shipping options.

🔄 Return Eligibility

Request a return within 30 days of delivery. Eligibility requires an unused, uninstalled, resalable item in original packaging, subject to exclusions. Contact us for authorization and the return address before shipping. Compatibility-error returns have customer-paid return postage; original and return shipping charges are non-refundable unless the return is due to our error. See the Refund & Return Policy for full conditions.

📞 Product Support

For questions about a part, order, return or warranty, Contact us. Include the part number and appliance model number, and your order number if you have already purchased.

Product and Order Questions

For questions about a part, use our Contact page and include your appliance brand, full model number and the part number. A photo of the model label can help explain your question.

For warranty support, review our Warranty Policy and use our Warranty Claim page. Include your order number, part number, appliance model number and issue details. Coverage depends on the product, order details and claim review.

Have questions? Contact our team — we’re here to help.

Contact Information

HPUY.COM LLC
Gaynor Ave, North Charleston, SC 29405, United States
Phone: (304) 462-9735
Email: [email protected]