Contact HPUY Support

Need help with an order, return, warranty claim, or part compatibility? Send the details below so our support team can match your request quickly.

Send a Support Request

Company Website

Request Type * Purchase Channel *

Order Number / Marketplace Order ID Amazon orders require the Amazon order ID so we can route support faster. Product / Part Number

Your Name * Email Address *

Phone Appliance Brand

Appliance Model Number Photo or Screenshot Optional. Upload a product photo, model tag, order screenshot, or issue photo.

Message *

Select the purchase channel, such as HPUY.com, Amazon, eBay, Walmart, or TikTok Shop.
Amazon requests require an Amazon Order ID.
For compatibility questions, include the appliance brand and model number.
Upload a photo if the issue involves fitment, damage, or a model tag.

Email: [email protected]

Phone: +1 304-462-9735

Most requests receive a reply within 24 hours on business days.